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At Love Auto, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services.
Personal Information: When you engage with Love Auto's services, we may collect personal information such as your name, contact information (including phone number and email address), vehicle details (make, model, and registration), and payment information.
Location Information: We may collect information about your device's location when you use our mobile battery services to dispatch assistance to your location accurately.
Transaction Information: If you make payments for our services, we may collect transaction details, including the amount paid, payment method, and billing information.
Providing Services: We use the information we collect to deliver and improve our mobile battery services, including dispatching assistance to your location, communicating with you about service updates or issues, and processing payments.
Customer Support: We may use your information to respond to your inquiries, provide customer support, and address any concerns or complaints you may have.
Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, updates, and other marketing communications about Love Auto's services.
Service Providers: We may share your information with third-party service providers who assist us in delivering our mobile battery services, such as dispatch operators, payment processors, and technical support providers. These service providers are contractually obligated to use your information only for the purpose of providing services to us and are required to maintain the confidentiality and security of your information.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect the rights, property, or safety of Love Auto, our customers, or others.
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security assessments.
Opt-Out: You may choose not to receive marketing communications from us by following the opt-out instructions provided in our promotional emails or by contacting us directly.
Access and Correction: You have the right to access, correct, or update your personal information held by Love Auto. If you would like to exercise this right, please contact us using the information provided below.
Our mobile battery services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Love Auto
tel: 1 (954) 803-1489
email: loveauto24hr@gmail.com
Effective Date: 02/07/2025
